These FAQs are intended
to assist users of the Catena website and database.
If you do not find an answer to your specific question or problem,
please go to the Feedback page and submit
your query. We will add user questions and problems to our FAQ list
on an ongoing basis.
are there recommended settings for using catena’s database and website?
- For both PC and Macintosh operating systems, Mozilla's Firefox is the recommended browser, which is available as a free download by clicking here.
- All browsers must be configured to allow pop windows for lunaimaging.com in order to view the images. For more information about blocking pop windows in different environments, click here..
- To view the clickable plans, Flash 7 must be installed. To detect whether or not Flash 7 is installed, click here.
when i click on the links to launch the insight browser, it doesn’t work?
Firewalls, or browser settings that block pop-up ads or Java, may prevent correct operation of Insight Java Client or Insight Browser. Test by turning off the firewall and/or allowing Pop-ups and Java from this site only—then adjust your Firewall or Browser settings. For more information about blocking pop windows in different environments, click here..
How do I turn off the pop-window blocker in my browser?
Every browser works slightly diferently on every operating system. In general, there is a setting that lets you allow pop-windows for selected sites. The url you need to enter to allow pop windows for Catena is lunaimaging.com. For more information about blocking pop windows in different environments, click here..
How do i find help using the luna
Luna has compiled extensive help pages specifically related
to the use of their browser and client. Consult the 5.1 Browser online
help or the 5.1 Client online
Is it necessary to register to
No, but registration allows users to access the
functions of the Luna Insight client. These functions include but
are not limited to creating your own image groups, creating presentations
and exporting them to Powerpoint, and exporting high resolution images to include in your own Powerpoint presentations.
I’m trying to find a specific landscape
site and I have tried performing a search in the title field but
not many images come uP. What shall I do?
The name of a site will not necessarily appear in the title.
To find a set of images of a specific site in Insight you can either
go to File > Open Group and select the site
name from the list or you can search on the villa name in the Subject
field by going to Search > by data fields then
selecting Subjects > Contains
and then typing the name of the villa in the field. For a list of
villa names, go to the Search Terms
page. To browse images of specific villas, go to the Browse by Site page.
How do I export images from Catena
As a registered user of Catena, you must use the Insight
Client to export a variety of different image sizes. To use the client, you must first Register and then download the software. For more information
about downloading images, see the 5.0 Client online
My institution uses Luna insight and we would like to be able to search Catena seamlessly with our own collection. May we do this?
Institutions running Luna Insight locally are encouraged to contact us at firstname.lastname@example.org and let us know that they would like to search the Catena images within their local system.
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